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Privacy Policy

regarding the use of the i-traduceri.md platform

Terms and Conditions Privacy Policy Personal Data Processing Agreement

1. Data controller

The personal data controller is “IQVIN-SERVICE” LLC, IDNO 1015607001225, located in Soroca, Alexandru cel Bun Street 16, Republic of Moldova.

The platform is available at https://i-traduceri.md and is used for submitting, processing and managing translation orders.

2. Purpose of data processing

Data are processed for receiving and registering orders, communicating with the applicant, analysing documents, determining the price and deadline, carrying out the translation, sending the result, verifying documents by code or QR and complying with legal obligations.

3. Categories of processed data

The processed data may include name and surname, phone number, email address, uploaded documents, document content, order codes, technical data required for platform operation and information voluntarily submitted by the user.

4. Cookies and technical logs

The platform may use cookies and technical logs for functionality, security, saving the selected language, preventing abuse and improving the service.

5. Legal basis for processing

Processing is based on the user’s consent, the need to perform the requested service, legal obligations and the operator’s legitimate interest in ensuring the functionality and security of the platform.

6. Who has access to data

Access to data is limited to authorized persons involved in order processing: operators, translators, technical administrators and other persons involved strictly in providing the service.

7. Transfer of data to third parties

Data may be transferred to translators, collaborators, notaries, IT service providers, hosting providers, couriers, institutions or authorities only to the extent necessary for providing the service, platform security or compliance with legal obligations.

8. Storage of data and documents

Data and documents are stored for the period necessary to provide the service, verify the order, comply with legal obligations, manage complaints and protect the operator’s rights.

9. Data security

The operator applies reasonable technical and organizational measures to protect data against unauthorized access, loss, modification or disclosure.

10. Rights of the data subject

The data subject may request access to data, rectification, deletion, restriction of processing, objection to processing or other rights provided by applicable law. Requests may be sent to director@iqvin.md.

11. Consent when submitting documents

By submitting documents through the platform, the user confirms that he or she has read this Policy, understood the purpose of processing and agrees to data processing for providing the requested service.

12. Changes to the Policy

The operator may modify this Policy. The updated version will be published on the platform and applies from the date of publication unless otherwise stated.